¡YUNGAY AVANZA CONTIGO!

Libro de Reclamaciones Digital

Libro de Reclamaciones Digital

En el Libro de Reclamaciones de la MPY, los ciudadanos pueden registrar su reclamo, entendido como la expresión de insatisfacción o disconformidad del usuario respecto de la atención brindada por nuestra entidad en el ejercicio de su función administrativa.
Decreto Supremo N° 042-2011-PCM.
Decreto Supremo N° 007-2020-PCM.

El mensaje que usted envíe llegará directamente al correo electrónico del Responsable del proceso de gestión de reclamos, quien es el encargado de brindar una respuesta oportuna a los reclamos que fuesen registrados en el formulario digital. 
Responsable del proceso de gestión de reclamos: RA N°0383-2019-MPY.
Preguntas frecuentes: Libro de reclamaciones de las entidades públicas.

___________________________________________________________________________________________________________________

Registro de Reclamos

⨽  El usuario deberá llenar los campos con información fidedigna a efectos de evitar inconvenientes al momento de remitir la información.

⨽  La entidad deberá brindarle una respuesta en un plazo máximo de 30 (treinta) días hábiles.

___________________________________________________________________________________________________________________

Reclamos

🇵🇪 +51
  • 🇦🇩
    Andorra +376
  • 🇦🇪
    United Arab Emirates +971
  • 🇦🇫
    Afghanistan +93
  • 🇦🇬
    Antigua And Barbuda +1268
  • 🇦🇮
    Anguilla +1264
  • 🇦🇱
    Albania +355
  • 🇦🇲
    Armenia +374
  • 🇦🇴
    Angola +244
  • 🇦🇶
    Antarctica +672
  • 🇦🇷
    Argentina +54
  • 🇦🇸
    American Samoa +1684
  • 🇦🇹
    Austria +43
  • 🇦🇺
    Australia +61
  • 🇦🇼
    Aruba +297
  • 🇦🇿
    Azerbaijan +994
  • 🇧🇦
    Bosnia And Herzegovina +387
  • 🇧🇧
    Barbados +1246
  • 🇧🇩
    Bangladesh +880
  • 🇧🇪
    Belgium +32
  • 🇧🇫
    Burkina Faso +226
  • 🇧🇬
    Bulgaria +359
  • 🇧🇭
    Bahrain +973
  • 🇧🇮
    Burundi +257
  • 🇧🇯
    Benin +229
  • 🇧🇱
    Saint Barthelemy +590
  • 🇧🇲
    Bermuda +1441
  • 🇧🇳
    Brunei Darussalam +673
  • 🇧🇴
    Bolivia +591
  • 🇧🇷
    Brazil +55
  • 🇧🇸
    Bahamas +1242
  • 🇧🇹
    Bhutan +975
  • 🇧🇼
    Botswana +267
  • 🇧🇾
    Belarus +375
  • 🇧🇿
    Belize +501
  • 🇨🇦
    Canada +1
  • 🇨🇩
    Congo, The Democratic Republic Of The +243
  • 🇨🇫
    Central African Republic +236
  • 🇨🇬
    Congo +242
  • 🇨🇭
    Switzerland +41
  • 🇨🇰
    Cook Islands +682
  • 🇨🇱
    Chile +56
  • 🇨🇲
    Cameroon +237
  • 🇨🇳
    China +86
  • 🇨🇴
    Colombia +57
  • 🇨🇷
    Costa Rica +506
  • 🇨🇺
    Cuba +53
  • 🇨🇻
    Cape Verde +238
  • 🇨🇾
    Cyprus +357
  • 🇨🇿
    Czech Republic +420
  • 🇩🇪
    Germany +49
  • 🇩🇯
    Djibouti +253
  • 🇩🇰
    Denmark +45
  • 🇩🇲
    Dominica +1767
  • 🇩🇴
    Dominican Republic +1809
  • 🇩🇿
    Algeria +213
  • 🇪🇨
    Ecuador +593
  • 🇪🇪
    Estonia +372
  • 🇪🇬
    Egypt +20
  • 🇪🇷
    Eritrea +291
  • 🇪🇸
    Spain +34
  • 🇪🇹
    Ethiopia +251
  • 🇫🇮
    Finland +358
  • 🇫🇯
    Fiji +679
  • 🇫🇰
    Falkland Islands (malvinas) +500
  • 🇫🇲
    Micronesia, Federated States Of +691
  • 🇫🇴
    Faroe Islands +298
  • 🇫🇷
    France +33
  • 🇬🇦
    Gabon +241
  • 🇬🇧
    United Kingdom +44
  • 🇬🇩
    Grenada +1473
  • 🇬🇪
    Georgia +995
  • 🇬🇭
    Ghana +233
  • 🇬🇮
    Gibraltar +350
  • 🇬🇱
    Greenland +299
  • 🇬🇲
    Gambia +220
  • 🇬🇳
    Guinea +224
  • 🇬🇷
    Greece +30
  • 🇬🇹
    Guatemala +502
  • 🇬🇺
    Guam +1671
  • 🇬🇼
    Guinea-bissau +245
  • 🇬🇾
    Guyana +592
  • 🇭🇰
    Hong Kong +852
  • 🇭🇳
    Honduras +504
  • 🇭🇷
    Croatia +385
  • 🇭🇹
    Haiti +509
  • 🇭🇺
    Hungary +36
  • 🇮🇩
    Indonesia +62
  • 🇮🇪
    Ireland +353
  • 🇮🇱
    Israel +972
  • 🇮🇳
    India +91
  • 🇮🇶
    Iraq +964
  • 🇮🇷
    Iran, Islamic Republic Of +98
  • 🇮🇸
    Iceland +354
  • 🇮🇹
    Italy +39
  • 🇯🇲
    Jamaica +1876
  • 🇯🇴
    Jordan +962
  • Japan +81
  • 🇰🇪
    Kenya +254
  • 🇰🇬
    Kyrgyzstan +996
  • 🇰🇭
    Cambodia +855
  • 🇰🇮
    Kiribati +686
  • 🇰🇲
    Comoros +269
  • 🇰🇳
    Saint Kitts And Nevis +1869
  • 🇰🇵
    Korea Democratic Peoples Republic Of +850
  • 🇰🇷
    Korea Republic Of +82
  • 🇰🇼
    Kuwait +965
  • 🇰🇾
    Cayman Islands +1345
  • 🇱🇦
    Lao Peoples Democratic Republic +856
  • 🇱🇧
    Lebanon +961
  • 🇱🇨
    Saint Lucia +1758
  • 🇱🇮
    Liechtenstein +423
  • 🇱🇰
    Sri Lanka +94
  • 🇱🇷
    Liberia +231
  • 🇱🇸
    Lesotho +266
  • 🇱🇹
    Lithuania +370
  • 🇱🇺
    Luxembourg +352
  • 🇱🇻
    Latvia +371
  • 🇱🇾
    Libyan Arab Jamahiriya +218
  • 🇲🇦
    Morocco +212
  • 🇲🇨
    Monaco +377
  • 🇲🇩
    Moldova, Republic Of +373
  • 🇲🇪
    Montenegro +382
  • 🇲🇬
    Madagascar +261
  • 🇲🇭
    Marshall Islands +692
  • 🇲🇰
    Macedonia, The Former Yugoslav Republic Of +389
  • 🇲🇱
    Mali +223
  • 🇲🇲
    Myanmar +95
  • 🇲🇳
    Mongolia +976
  • 🇲🇴
    Macau +853
  • 🇲🇵
    Northern Mariana Islands +1670
  • 🇲🇺
    Mauritania +222
  • 🇲🇸
    Montserrat +1664
  • 🇲🇹
    Malta +356
  • 🇲🇺
    Mauritius +230
  • 🇲🇻
    Maldives +960
  • 🇲🇼
    Malawi +265
  • 🇲🇽
    Mexico +52
  • 🇲🇾
    Malaysia +60
  • 🇲🇿
    Mozambique +258
  • 🇳🇦
    Namibia +264
  • 🇳🇨
    New Caledonia +687
  • 🇳🇪
    Niger +227
  • 🇳🇬
    Nigeria +234
  • 🇳🇮
    Nicaragua +505
  • 🇳🇱
    Netherlands +31
  • 🇳🇴
    Norway +47
  • 🇳🇵
    Nepal +977
  • 🇳🇷
    Nauru +674
  • 🇳🇺
    Niue +683
  • 🇳🇿
    New Zealand +64
  • 🇴🇲
    Oman +968
  • 🇵🇦
    Panama +507
  • 🇵🇪
    Peru +51
  • 🇵🇫
    French Polynesia +689
  • 🇵🇬
    Papua New Guinea +675
  • 🇵🇭
    Philippines +63
  • 🇵🇰
    Pakistan +92
  • 🇵🇱
    Poland +48
  • 🇵🇲
    Saint Pierre And Miquelon +508
  • 🇵🇳
    Pitcairn +870
  • 🇵🇹
    Portugal +351
  • 🇵🇼
    Palau +680
  • 🇵🇾
    Paraguay +595
  • 🇶🇦
    Qatar +974
  • 🇷🇴
    Romania +40
  • 🇷🇸
    Serbia +381
  • 🇷🇺
    Russian Federation +7
  • 🇷🇼
    Rwanda +250
  • 🇸🇦
    Saudi Arabia +966
  • 🇸🇧
    Solomon Islands +677
  • 🇸🇨
    Seychelles +248
  • 🇸🇩
    Sudan +249
  • 🇸🇪
    Sweden +46
  • 🇸🇬
    Singapore +65
  • 🇸🇭
    Saint Helena +290
  • 🇸🇮
    Slovenia +386
  • 🇸🇰
    Slovakia +421
  • 🇸🇱
    Sierra Leone +232
  • 🇸🇲
    San Marino +378
  • 🇸🇳
    Senegal +221
  • 🇸🇴
    Somalia +252
  • 🇸🇷
    Suriname +597
  • 🇸🇹
    Sao Tome And Principe +239
  • 🇸🇻
    El Salvador +503
  • 🇸🇾
    Syrian Arab Republic +963
  • 🇸🇿
    Swaziland +268
  • 🇹🇨
    Turks And Caicos Islands +1649
  • 🇹🇩
    Chad +235
  • 🇹🇬
    Togo +228
  • 🇹🇭
    Thailand +66
  • 🇹🇯
    Tajikistan +992
  • 🇹🇰
    Tokelau +690
  • 🇹🇱
    Timor-leste +670
  • 🇹🇲
    Turkmenistan +993
  • 🇹🇳
    Tunisia +216
  • 🇹🇴
    Tonga +676
  • 🇹🇷
    Turkey +90
  • 🇹🇹
    Trinidad And Tobago +1868
  • 🇹🇻
    Tuvalu +688
  • 🇹🇼
    Taiwan, Province Of China +886
  • 🇹🇿
    Tanzania, United Republic Of +255
  • 🇺🇦
    Ukraine +380
  • 🇺🇬
    Uganda +256
  • 🇺🇸
    United States +1
  • 🇺🇾
    Uruguay +598
  • 🇺🇿
    Uzbekistan +998
  • 🇻🇨
    Saint Vincent And The Grenadines +1784
  • 🇻🇪
    Venezuela +58
  • 🇻🇬
    Virgin Islands, British +1284
  • 🇻🇮
    Virgin Islands, U.s. +1340
  • 🇻🇳
    Vietnam +84
  • 🇻🇺
    Vanuatu +678
  • 🇼🇫
    Wallis And Futuna +681
  • 🇼🇸
    Samoa +685
  • 🇾🇪
    Yemen +967
  • 🇾🇹
    Mayotte +262
  • 🇿🇦
    South Africa +27
  • 🇿🇲
    Zambia +260
  • 🇿🇼
    Zimbabwe +263
🇵🇪 +51
  • 🇦🇩
    Andorra +376
  • 🇦🇪
    United Arab Emirates +971
  • 🇦🇫
    Afghanistan +93
  • 🇦🇬
    Antigua And Barbuda +1268
  • 🇦🇮
    Anguilla +1264
  • 🇦🇱
    Albania +355
  • 🇦🇲
    Armenia +374
  • 🇦🇴
    Angola +244
  • 🇦🇶
    Antarctica +672
  • 🇦🇷
    Argentina +54
  • 🇦🇸
    American Samoa +1684
  • 🇦🇹
    Austria +43
  • 🇦🇺
    Australia +61
  • 🇦🇼
    Aruba +297
  • 🇦🇿
    Azerbaijan +994
  • 🇧🇦
    Bosnia And Herzegovina +387
  • 🇧🇧
    Barbados +1246
  • 🇧🇩
    Bangladesh +880
  • 🇧🇪
    Belgium +32
  • 🇧🇫
    Burkina Faso +226
  • 🇧🇬
    Bulgaria +359
  • 🇧🇭
    Bahrain +973
  • 🇧🇮
    Burundi +257
  • 🇧🇯
    Benin +229
  • 🇧🇱
    Saint Barthelemy +590
  • 🇧🇲
    Bermuda +1441
  • 🇧🇳
    Brunei Darussalam +673
  • 🇧🇴
    Bolivia +591
  • 🇧🇷
    Brazil +55
  • 🇧🇸
    Bahamas +1242
  • 🇧🇹
    Bhutan +975
  • 🇧🇼
    Botswana +267
  • 🇧🇾
    Belarus +375
  • 🇧🇿
    Belize +501
  • 🇨🇦
    Canada +1
  • 🇨🇩
    Congo, The Democratic Republic Of The +243
  • 🇨🇫
    Central African Republic +236
  • 🇨🇬
    Congo +242
  • 🇨🇭
    Switzerland +41
  • 🇨🇰
    Cook Islands +682
  • 🇨🇱
    Chile +56
  • 🇨🇲
    Cameroon +237
  • 🇨🇳
    China +86
  • 🇨🇴
    Colombia +57
  • 🇨🇷
    Costa Rica +506
  • 🇨🇺
    Cuba +53
  • 🇨🇻
    Cape Verde +238
  • 🇨🇾
    Cyprus +357
  • 🇨🇿
    Czech Republic +420
  • 🇩🇪
    Germany +49
  • 🇩🇯
    Djibouti +253
  • 🇩🇰
    Denmark +45
  • 🇩🇲
    Dominica +1767
  • 🇩🇴
    Dominican Republic +1809
  • 🇩🇿
    Algeria +213
  • 🇪🇨
    Ecuador +593
  • 🇪🇪
    Estonia +372
  • 🇪🇬
    Egypt +20
  • 🇪🇷
    Eritrea +291
  • 🇪🇸
    Spain +34
  • 🇪🇹
    Ethiopia +251
  • 🇫🇮
    Finland +358
  • 🇫🇯
    Fiji +679
  • 🇫🇰
    Falkland Islands (malvinas) +500
  • 🇫🇲
    Micronesia, Federated States Of +691
  • 🇫🇴
    Faroe Islands +298
  • 🇫🇷
    France +33
  • 🇬🇦
    Gabon +241
  • 🇬🇧
    United Kingdom +44
  • 🇬🇩
    Grenada +1473
  • 🇬🇪
    Georgia +995
  • 🇬🇭
    Ghana +233
  • 🇬🇮
    Gibraltar +350
  • 🇬🇱
    Greenland +299
  • 🇬🇲
    Gambia +220
  • 🇬🇳
    Guinea +224
  • 🇬🇷
    Greece +30
  • 🇬🇹
    Guatemala +502
  • 🇬🇺
    Guam +1671
  • 🇬🇼
    Guinea-bissau +245
  • 🇬🇾
    Guyana +592
  • 🇭🇰
    Hong Kong +852
  • 🇭🇳
    Honduras +504
  • 🇭🇷
    Croatia +385
  • 🇭🇹
    Haiti +509
  • 🇭🇺
    Hungary +36
  • 🇮🇩
    Indonesia +62
  • 🇮🇪
    Ireland +353
  • 🇮🇱
    Israel +972
  • 🇮🇳
    India +91
  • 🇮🇶
    Iraq +964
  • 🇮🇷
    Iran, Islamic Republic Of +98
  • 🇮🇸
    Iceland +354
  • 🇮🇹
    Italy +39
  • 🇯🇲
    Jamaica +1876
  • 🇯🇴
    Jordan +962
  • Japan +81
  • 🇰🇪
    Kenya +254
  • 🇰🇬
    Kyrgyzstan +996
  • 🇰🇭
    Cambodia +855
  • 🇰🇮
    Kiribati +686
  • 🇰🇲
    Comoros +269
  • 🇰🇳
    Saint Kitts And Nevis +1869
  • 🇰🇵
    Korea Democratic Peoples Republic Of +850
  • 🇰🇷
    Korea Republic Of +82
  • 🇰🇼
    Kuwait +965
  • 🇰🇾
    Cayman Islands +1345
  • 🇱🇦
    Lao Peoples Democratic Republic +856
  • 🇱🇧
    Lebanon +961
  • 🇱🇨
    Saint Lucia +1758
  • 🇱🇮
    Liechtenstein +423
  • 🇱🇰
    Sri Lanka +94
  • 🇱🇷
    Liberia +231
  • 🇱🇸
    Lesotho +266
  • 🇱🇹
    Lithuania +370
  • 🇱🇺
    Luxembourg +352
  • 🇱🇻
    Latvia +371
  • 🇱🇾
    Libyan Arab Jamahiriya +218
  • 🇲🇦
    Morocco +212
  • 🇲🇨
    Monaco +377
  • 🇲🇩
    Moldova, Republic Of +373
  • 🇲🇪
    Montenegro +382
  • 🇲🇬
    Madagascar +261
  • 🇲🇭
    Marshall Islands +692
  • 🇲🇰
    Macedonia, The Former Yugoslav Republic Of +389
  • 🇲🇱
    Mali +223
  • 🇲🇲
    Myanmar +95
  • 🇲🇳
    Mongolia +976
  • 🇲🇴
    Macau +853
  • 🇲🇵
    Northern Mariana Islands +1670
  • 🇲🇺
    Mauritania +222
  • 🇲🇸
    Montserrat +1664
  • 🇲🇹
    Malta +356
  • 🇲🇺
    Mauritius +230
  • 🇲🇻
    Maldives +960
  • 🇲🇼
    Malawi +265
  • 🇲🇽
    Mexico +52
  • 🇲🇾
    Malaysia +60
  • 🇲🇿
    Mozambique +258
  • 🇳🇦
    Namibia +264
  • 🇳🇨
    New Caledonia +687
  • 🇳🇪
    Niger +227
  • 🇳🇬
    Nigeria +234
  • 🇳🇮
    Nicaragua +505
  • 🇳🇱
    Netherlands +31
  • 🇳🇴
    Norway +47
  • 🇳🇵
    Nepal +977
  • 🇳🇷
    Nauru +674
  • 🇳🇺
    Niue +683
  • 🇳🇿
    New Zealand +64
  • 🇴🇲
    Oman +968
  • 🇵🇦
    Panama +507
  • 🇵🇪
    Peru +51
  • 🇵🇫
    French Polynesia +689
  • 🇵🇬
    Papua New Guinea +675
  • 🇵🇭
    Philippines +63
  • 🇵🇰
    Pakistan +92
  • 🇵🇱
    Poland +48
  • 🇵🇲
    Saint Pierre And Miquelon +508
  • 🇵🇳
    Pitcairn +870
  • 🇵🇹
    Portugal +351
  • 🇵🇼
    Palau +680
  • 🇵🇾
    Paraguay +595
  • 🇶🇦
    Qatar +974
  • 🇷🇴
    Romania +40
  • 🇷🇸
    Serbia +381
  • 🇷🇺
    Russian Federation +7
  • 🇷🇼
    Rwanda +250
  • 🇸🇦
    Saudi Arabia +966
  • 🇸🇧
    Solomon Islands +677
  • 🇸🇨
    Seychelles +248
  • 🇸🇩
    Sudan +249
  • 🇸🇪
    Sweden +46
  • 🇸🇬
    Singapore +65
  • 🇸🇭
    Saint Helena +290
  • 🇸🇮
    Slovenia +386
  • 🇸🇰
    Slovakia +421
  • 🇸🇱
    Sierra Leone +232
  • 🇸🇲
    San Marino +378
  • 🇸🇳
    Senegal +221
  • 🇸🇴
    Somalia +252
  • 🇸🇷
    Suriname +597
  • 🇸🇹
    Sao Tome And Principe +239
  • 🇸🇻
    El Salvador +503
  • 🇸🇾
    Syrian Arab Republic +963
  • 🇸🇿
    Swaziland +268
  • 🇹🇨
    Turks And Caicos Islands +1649
  • 🇹🇩
    Chad +235
  • 🇹🇬
    Togo +228
  • 🇹🇭
    Thailand +66
  • 🇹🇯
    Tajikistan +992
  • 🇹🇰
    Tokelau +690
  • 🇹🇱
    Timor-leste +670
  • 🇹🇲
    Turkmenistan +993
  • 🇹🇳
    Tunisia +216
  • 🇹🇴
    Tonga +676
  • 🇹🇷
    Turkey +90
  • 🇹🇹
    Trinidad And Tobago +1868
  • 🇹🇻
    Tuvalu +688
  • 🇹🇼
    Taiwan, Province Of China +886
  • 🇹🇿
    Tanzania, United Republic Of +255
  • 🇺🇦
    Ukraine +380
  • 🇺🇬
    Uganda +256
  • 🇺🇸
    United States +1
  • 🇺🇾
    Uruguay +598
  • 🇺🇿
    Uzbekistan +998
  • 🇻🇨
    Saint Vincent And The Grenadines +1784
  • 🇻🇪
    Venezuela +58
  • 🇻🇬
    Virgin Islands, British +1284
  • 🇻🇮
    Virgin Islands, U.s. +1340
  • 🇻🇳
    Vietnam +84
  • 🇻🇺
    Vanuatu +678
  • 🇼🇫
    Wallis And Futuna +681
  • 🇼🇸
    Samoa +685
  • 🇾🇪
    Yemen +967
  • 🇾🇹
    Mayotte +262
  • 🇿🇦
    South Africa +27
  • 🇿🇲
    Zambia +260
  • 🇿🇼
    Zimbabwe +263

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